First Bank of Nigeria introduces robot representatives at branches, interacts with customers[VIDEO]
First Bank of Nigeria made a ground-breaking decision by introducing robot representatives at some of its branches, heralding a shift toward automated customer service.
A recent viral video showing a customer interacting with a robot assistant has garnered a lot of interest and discussion on social media.
The two-minute video, which was shot at an Abuja First Bank of Nigeria branch, has gained a lot of online attention recently.
It showcases a customer interacting with a robot representative that offers assistance and support.
First Bank’s introduction of robot representatives marks a notable advancement in the banking sector, aiming to revolutionize customer service by leveraging the capabilities of artificial intelligence.
The video showcases the customer engaging with the robot representative in a seamless and user-friendly manner.
The viral video has generated a significant buzz on social media platforms, with many users expressing both fascination and curiosity about the use of robotics in customer service.
See video below;
First Bank set digital pace in Nigeria, introduces robot representative operation…
The first Bank Plc have begun customer Service Representative Robot operation, leading the way in managing ever increasing customers demand through robot representative. The first of its kind pic.twitter.com/KUaHo1YzZC
— SGtv Nigeria (@SGtv_Global) June 19, 2023